The Analytics page of your Member Dashboard will help you see how your patients are responding to appointment reminders. The graphs on this page represent:

  • % Appts confirmed by channel - These are your appointment confirmations, broken down by percentage of patients who confirmed by either Email, Voice, Text, or through their Patient Pages.
  • Confirmation rate for top three procedures - The number of patients who were scheduled for each of your top three procedure codes, along with the number of those patients who confirmed their appointment.
  • No-show confirmation status - The percentage of your no-shows that had been previously confirmed by your patient.
  • % No-shows by procedure - The procedure code associated with your no-show appointments

You can hover your mouse over your graphs to see specific information about each field represented.

Still have questions?

Members of our support team are available Monday through Friday, from 6:00 AM until 5:00 PM Pacific. You can reach us Toll Free at 888-416-8431.